OUTSOURCING YOUR HR MANAGEMENT
Tailoring a package to suit your needs, we can assist in the following areas:
Renumeration and Benefits
Work Health and Safety
Learning and Development
Recruitment & Onboarding
Employee and Industrial Relations
HR Business Support
Your investment in the business and its people is substantial. Everyone is working ‘flat out’ serving customers, dealing with suppliers, managing the accounts and more
Finding the time to work ‘on’ the business however, rather than constantly ‘in’ it, is the biggest challenge. We believe the starting point is your people. Understanding the ‘gap’ between expectation and performance in every ‘nook & cranny’ of the business. Our Business Support Service is a holistic and integrated approach focused on people, ie your Manager’s and staff, their performance, their productivity, their contribution and the effectiveness of their relationship with their colleagues. Our commitment is to support you as an integral member of your team to provide the ongoing specialist expertise needed to maintain a motivated, harmonious and legislative compliant business.
HR Administration Support
Attending to the administrative detail of the business, ie ‘crossing the t’s and dotting the i’s’ is not your strength. However, you understand it’s an essential part of running a successful business.
You also understand the importance of ‘getting this area right’ because oversight, error or neglect could be extremely costly, if not because of punitive damages imposed by the Fair Work Commission, because of the effect on employee morale, health and safety.Ensuring your staff’s employment ‘contracts’ are correct, current and compliant with the relevant legislation gives you the peace of mind to focus on the ‘bigger’ issues. The same can be said for knowing that each staff member ‘knows their role’, ‘understand’s their role’ and most importantly, ‘performs their role’.And when things go ‘off the rails’ (as they inevitably do at times) knowing your business has the systems and procedures in place to effectively deal with the issue.
Learning & Development Support
You have ‘invested’ considerable time, money and patience in selecting and motivating the staff you have today.
And you know that for your business to grow, your staff must also grow, not just in number, but also in their technical competency and communication and interpersonal relationship skills.
You know the investment in appropriate and regular staff training is a ‘no-brainer’ but identifying staff members’ actual training needs and then organising the training is a big headache. It’s one of those things that ‘slip through the cracks’.
Whether it’s technical or ‘people skills’ training we work with you to identify training needs, then plan, implement and monitor the outcome on your behalf.
Specifically in regard to the Process Communication Model (PCM), click on the link for a comprehensive overview of this amazing and powerful program.
Staff ‘Fitness’ Support
Your familiar with the expression ‘a champion team’ or a ‘team of champions’ and have experienced the result of recruiting a new employee or promoting an existing employee to a new role where they just didn’t FIT.
More significant than the cost was the lost productivity or ‘downtime’ experienced while you tried to make the appointment work, not to mention the resulting angst and effect on relationships.
Whether you need to recruit new staff, promote existing staff or simply transfer a staff member to a new role, a focus on ‘FITNESS’ is extremely important.
We have the experience, proven methodology and ‘tools’ that can help you make these important decisions.
‘Sounding Board’ Support
Running your own business can be a lonely job at times.
There’s always a lot going on with little time to take a ‘helicopter’ view of the business, especially from a ‘people, systems and compliance’ perspective. The strategic, marketing and advertising ‘stuff’ is far more interesting.
This is why we offer ‘Sounding Board’ support, an obligation free service that enables the Owner and/or Manager to share his/her aspirations, frustrations and/or concerns for the business, eg “are we paying our people in accordance with the relevant award?”
This support often results in the Owner/Manager ‘refreshing’ their business ‘Action Plan’ or reassessing current priorities.